Frequently Asked Questions

Every property and job is different, so we don’t publish blanket prices. Contact us with the details and Ian will give you a free, no-obligation quote.

No — every quote from Diamond Plumbing & Heating is free and comes with no obligation to go ahead.

We cover towns across Northumberland and North Tyneside, including Ashington, Bedlington, Blyth, Morpeth, Cramlington, Whitley Bay, Tynemouth, North Shields, Wallsend and the surrounding areas. See our Areas We Cover page for the full list, or contact us to check your town.

Yes, Diamond Plumbing & Heating is fully insured.

This depends on the size of the job and your property — Ian will give you a clear idea of timing once he’s seen the work involved, as part of your free quote.

Yes, we carry out landlord gas safety checks and issue CP12 certificates for rental properties across Northumberland and North Tyneside. Contact us to arrange a check or discuss your renewal date.

Both — alongside boiler and heating work, we handle general plumbing repairs such as leaks, dripping taps and everyday plumbing faults.

Yes — Diamond Plumbing & Heating is a local, owner-run business, so when you call or email you’re speaking to Ian, not a call centre.

If your boiler has broken down, call us on 07868 997177 and we’ll talk through the problem and arrange a visit as soon as we can.